Terms and Conditions
Dispatch Policy
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.
Prices and Tax.
The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.
Cancellation and Returns
If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.
Damaged Goods, Breakages and Returns
Any damaged goods,missing items or breakages must be reported to us within 48 hours of receipt of the goods and must be accompanied by photographic evidence. Otherwise no replacement or refund will be given. After reporting the damaged goods to us you must send them back to us, including all original packaging, via a recorded delivery service.
Product Photographs and Images
All product images and photographs are for illustration purposes only.
Colours
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
Confidentiality
All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
Jurisdiction
The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.
Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.
Company Information
The Green Machine is the trading name of The Green Machine Limited, which is a company incorporated in England and Wales and registered under company number 5979429.
